HVAC Concepts, a leading building automation and controls company located in Frederick, MD, is looking for a Service Coordinator to join our expanding business.

As a Service Coordinaor, your day would include:

  • Receiving alarms generated by our systems and reporting them to our customers.
  • Respond to incoming service requests via phone or email.
  • Performing initial troubleshooting of building automation systems.
  • Utilizing HVAC Concepts/ Microsoft Dynamics GP service platforms to generate, schedule, dispatch, and close out work orders.
  • Entering new customer sites into Microsoft Dynamics GP.
  • Creating and completing service billings.
  • Assisting in time entry for technicians.
  • Providing support across Star Mechanical, Fidelity Building Services Group, and HVAC Concepts Remote Operations Center.

If you have the following qualifications:

  • Have prior experience with HVAC building systems, or building automation.
  • Have at least 3 years of experience in customer service and dispatching.
  • Are able to work in a face-paced team environment.
  • Must be able to multi-task.
  • Possess strong customer service skills.
  • Possess strong computer skills.

Benefits Include:

  • Medical, dental, vision, life and disability insurance
  • 401k with company match
  • Paid Time Off
  • Paid Holidays


We are a drug-free work place and equal opportunity employer.